Paul Arthur

Co-Founder/ Engineer, MCSE

Paul has been in the IT Industry for over 17 years. Paul’s passion has always been helping clients use technology to improve their business processes. In his spare time, Paul enjoys spending time with his family and grandchildren as well as outdoor cooking/barbecuing and riding his Harley.

Kevin Royalty

Co-Founder/ Engineer, MCSE & SBS MVP

Since 1986, Kevin has been satisfying the needs of clients as an IT professional. He is a Computer Science graduate and Microsoft MVP. In his spare time, Kevin loves to spend time with his 3 grandkids, ages 3 to 12, as well as scuba diving, traveling, and trying out new hobbies like riding a motorcycle.

Kimiko Shaffer

Operations & Sales Manager

Kimiko possesses over 10 years of Operations Management, Human Resources management, and organizational development experience. Kimiko’s expertise includes high level process improvement, managing company-wide operations, and client retention through outstanding customer service. Kimiko is a graduate of Wittenberg University and holds a Bachelor of Arts degree in Management. In her spare time Kimiko enjoys hiking, cycling, and spending time with her ten year old son.

Julie Taylor


Julie fell in love with computers at the tender age of five, while “helping” her dad assemble an Altair. She’s still a fan of the vintage hobbyist electronics that defined her childhood and shaped her future. Today, Julie is passionate about Mac and enjoys demonstrating how Mac and Windows can work (and play) together in harmony.